We offer a 60-day satisfaction guarantee from your purchase date.
Contact our support team at support@gelaegen.com or call +1 (507) 448-8190 within 60 days of your purchase. Have your order confirmation number ready.
Mark your calendar the day your order arrives. Keep all order confirmation emails and shipping receipts as documentation. The 60-day window is measured from your purchase date, not your delivery date.
Refunds are processed back to your original payment method. Allow 5–10 business days for the refund to appear on your statement.